Thank you for choosing Taren's Sweet Treats.

1. Returns and/or Refunds:

• As a policy, we do not accept returns or offer refunds on any purchases made.
• All sales are final, and once an order is confirmed and processed, it cannot be cancelled or refunded.

2. Quality Assurance:

• We take pride in the quality of our confectionery products and strive to ensure that they meet the highest standards.
• If you have any concerns about the quality or condition of your purchase, please contact us immediately.

3. Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact our customer service team immediately.
• We may ask for you to provide clear photos of the damaged or defective product along with your order number, and we will assess the issue and determine the appropriate course of action, which may include a replacement or store credit.

4. Order Modifications:

• Once an order is confirmed and processed, no modifications or changes can be made to the items, quantities, or shipping details.

5. Special Circumstances:

• Exceptions to this policy may be made in special circumstances. In such cases, please contact us for assistance.

We appreciate your understanding and cooperation with our refund policy. By making a purchase you acknowledge and agree to abide by these terms. Please review this policy periodically, as it is subject to change without notice.

Thank you for choosing Taren's Sweet Treats for your confectionery delights. We aim to provide you with a delightful shopping experience, and our shipping policy is designed to ensure your sweet treats reach you in perfect condition.

1. Processing Time:

• Orders are typically processed within 1 business day of receiving payment.
• During peak seasons or promotional events, processing times may be extended. We appreciate your patience during these periods.

2. Shipping Methods:

• We offer shipping options to accommodate your needs. The available shipping methods and estimated delivery times will be presented during the checkout process.
• Taren's Sweet Treats currently ships to AUSTRALIA and select Overseas Locations.

3. Shipping Costs:

• Shipping costs are calculated based on the selected shipping method, destination, and the weight of the order.
• Costs will be higher for overseas orders.

4. Delivery Times:

• Delivery times vary depending on order and destination.
• Estimated delivery times are provided during the checkout process and are calculated from the date of shipment.

5. International Shipping:

• For international orders, please note that customs clearance may cause delays beyond our control. Any additional customs duties or taxes are the responsibility of the customer.

6. Address Accuracy:

• It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process. Taren's Sweet Treats is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Delayed or Lost Shipments:

• While we strive to ensure timely deliveries, Taren's Sweet Treats is not liable for delays caused by unforeseen circumstances, natural disasters, customs delays, or any other events beyond our control.
• In the rare event of a lost shipment, please contact us for assistance.

By making a purchase at Taren's Sweet Treats, you acknowledge and agree to abide by the terms outlined in this shipping policy. Please review this policy periodically, as it is subject to change without notice.

While every effort is made to ensure that mother nature does not get in the way of your Sweet Treats, we cannot guarentee that your product will arrive in a satisfactory condition once shipped.

Weather, temperature and conditions outside of our control may impact on your order.

Taren's Sweet Treats is not responsible for the items purchased once in transit.

If you have any concerns regarding your order, please contact us.